About
I still practise.That is the whole design.
I am a general dentist in Kelowna. I own Webster Dental Group, and I am in a practice with patients most weeks. Everything about how this group is built follows from that one fact, including the parts that make it slower to grow than a fund-backed group would be.
I bought my first practice because I wanted to decide how it ran. I bought the next ones because the same problems kept showing up and I had already solved them once. I am not assembling a portfolio to sell. There is no fund behind this and no exit clock, which means the only reason to change something in a practice is that it is worse than it could be.
The part I did not expect is how much of the job turned out to be software. Recall, scheduling, attribution, the treatment plan a patient actually reads — every one of those was a tool that either did not exist or was rented from somebody whose roadmap I did not control. So we built them.
In his own words
Rather than read it,
hear it.
Continuing education
The training is the part
an associate inherits.
Nobody joins a group for its logo. They join for what they can learn in the building, from somebody who is still doing the work on a Tuesday. This is where that came from.
It runs implant, regeneration and full-arch heavy, because those were the cases leaving the building and I wanted them to stay in it. Every line below is a course I sat in, with the educator named, and every one of them can be produced on request.
Standing
I am a general dentist. That is what my registration says, and none of the training below changes it.
Implant course with Dr. Ricardo Kern
Three days, Toronto
FP1 — a perio-prostho approach to implant rehabilitation
Dr. Paulo Carvalho, Foramen Dental Education. Porto, Portugal
Dental Surgery and Implant Mastership
Awarded by IDEA, the Interdisciplinary Dental Education Academy. San Francisco
Four days of surgery with Dr. Jose Carlos da Rosa
IDEA. San Francisco
Periodontal and implant surgery masterclass
Hürzeler and Zuhr Academy. Munich
Full Arch Club Mastercourse
Certificate issued February 2024
Zygomatic implants, on live patients
Two weeks. Pereira, Colombia, then São Paulo, Brazil
Zero Bone Loss Concepts, lecture and hands-on
Prof. Tomas Linkevičius. Vancouver
All-on-X business course
The Atlantic Implant Institute. Norfolk, Virginia
Bone and soft tissue regeneration in implant therapy, five days
Prof. Istvan Urban. Budapest
Bone and soft tissue regeneration in implant therapy
Prof. Istvan Urban, through the Toronto Implant Institute. Toronto
Periodontal regeneration and implants
Dr. Pierpaolo Cortellini, through IDEA. San Francisco
Endodontic retreatment and other complex cases
Dr. Mark Olsen. North Vancouver
The Real Bone Builders, then The Real Vertical
BBA Academy, Dr. Frank Zastrow. Heidelberg, Germany
Implant surgical procedures for the aesthetic region
Dr. Snjezana Pohl, through IDEA. San Francisco
Solea laser certification
Convergent Dental. Phoenix, Arizona
ACLS and BLS provider
Heart and Stroke Foundation of Canada
The group
Four practices, run to
one operating standard.
Kelowna Dental Centre, Brightside Dental in West Kelowna, Tandem Dental Studio in Vernon, and New Teeth Today for full-arch implant care. Each keeps its own name and its own team. What they share is a management standard, a marketing system and a set of rules about what we are allowed to claim. Cherry & Co Dental in Penticton opens in 2027. Yaletown Dentistry in Vancouver is held in partnership and is not operated by the group.
Other interests
What else I hold,
and what it is not.
Upper Mission Dental
A general practice in Kelowna. I hold half of it. I do not operate it and it is not part of Webster Dental Group.
Yaletown Dentistry
A Vancouver practice on Hamilton Street, held with partners. It keeps its own name and its own brand, and it is listed with the group's practices as part-owned, not as one the group runs.
PaySpyre
A patient financing company, held with a partner. It is a separate business from every practice above, and no practice in the group is required to use it.
These are ownership interests, not Webster Dental Group practices. They are not run to the group's operating standard, they do not carry its endorsement, and none of them appear on the practices page. I list them here because anyone doing diligence on me should find them stated rather than discover them.
What I build
The tools were the problem,
so they became the work.
Alvero
Practice management. Scheduling, clinical notes, treatment planning with the fee and the insurance estimate on the same screen, patient messaging, and the reporting a practice owner actually needs on a Monday. It runs the group's own practices first, which is the only honest way to find out whether software works.
Alvero Reach
Patient growth and attribution. It answers the question every dental marketing invoice avoids: which spend produced a booked patient who showed up. Every word it publishes passes a compliance gate first, because the claims rules in this group are not optional for a machine either.
Both are separate companies from the dental practices. A practice joining the group is not buying software, and neither company is a condition of anything.
Who runs it with me
The group has a manager
who is not a dentist.
Tayllor Kluyt — Regional Manager
Tayllor started as a certified dental assistant. She moved to treatment coordination, then ran Brightside Dental as its manager, and now holds operations across the BC practices. Nobody was hired over her to do any of it.
She is responsible for scheduling pressure, staffing, and escalations from a front desk — the things that used to wait until I was out of an operatory. That role exists because a dentist between patients is the worst possible manager of an urgent operational problem, and pretending otherwise is how single-owner practices stay stuck.
Her path is the argument on the rest of this site, made by one person: the group grows the people already in the building rather than importing a layer above them. That only works if the ceiling is genuinely open, and hers was.
How to reach either of us
Selling or joining a practice comes to me. Careers and day-to-day operations go to Tayllor. Both routes are on the contact section of the main page, and both are read by a person rather than a form.