About
I still practise.That is the whole design.
I am a general dentist in Kelowna. I own Webster Dental Group, and I am in a practice with patients most weeks. Everything about how this group is built follows from that one fact, including the parts that make it slower to grow than a fund-backed group would be.
I bought my first practice because I wanted to decide how it ran. I bought the next ones because the same problems kept showing up and I had already solved them once. I am not assembling a portfolio to sell. There is no fund behind this and no exit clock, which means the only reason to change something in a practice is that it is worse than it could be.
The part I did not expect is how much of the job turned out to be software. Recall, scheduling, attribution, the treatment plan a patient actually reads — every one of those was a tool that either did not exist or was rented from somebody whose roadmap I did not control. So we built them.
In his own words
Rather than read it,
hear it.
The group
Four practices, run to
one operating standard.
Kelowna Dental Centre, Brightside Dental in West Kelowna, Tandem Dental Studio in Vernon, and New Teeth Today for full-arch implant care. Each keeps its own name and its own team. What they share is a management standard, a marketing system and a set of rules about what we are allowed to claim.
Other interests
What else I hold,
and what it is not.
Upper Mission Dental
A general practice in Kelowna. I hold half of it. I do not operate it and it is not part of Webster Dental Group.
Yaletown Dentistry
A Vancouver practice held with partners who run it. It sits inside a different group brand, not this one.
PaySpyre
A patient financing company, held with a partner. It is a separate business from every practice above, and no practice in the group is required to use it.
These are ownership interests, not Webster Dental Group practices. They are not run to the group's operating standard, they do not carry its endorsement, and none of them appear on the practices page. I list them here because anyone doing diligence on me should find them stated rather than discover them.
What I build
The tools were the problem,
so they became the work.
Alvero
Practice management. Scheduling, clinical notes, treatment planning with the fee and the insurance estimate on the same screen, patient messaging, and the reporting a practice owner actually needs on a Monday. It runs the group's own practices first, which is the only honest way to find out whether software works.
Alvero Reach
Patient growth and attribution. It answers the question every dental marketing invoice avoids: which spend produced a booked patient who showed up. Every word it publishes passes a compliance gate first, because the claims rules in this group are not optional for a machine either.
Both are separate companies from the dental practices. A practice joining the group is not buying software, and neither company is a condition of anything.
Who runs it with me
The group has a manager
who is not a dentist.
Tayllor Kluyt — Regional Manager
Tayllor is responsible for operations across the BC practices. Scheduling pressure, staffing, escalations from a front desk, the things that used to wait until I was out of an operatory.
That role exists because a dentist between patients is the worst possible manager of an urgent operational problem, and pretending otherwise is how single-owner practices stay stuck.
How to reach either of us
Selling or joining a practice comes to me. Careers and day-to-day operations go to Tayllor. Both routes are on the contact section of the main page, and both are read by a person rather than a form.